This Privacy Policy explains how BGS Corner General Trading L.L.C ("we," "us," or "our") collects, uses, discloses, and protects your personal data when you visit or make a purchase from https://bgscorner.com (the "Website"). We are committed to protecting your privacy and complying with the UAE Personal Data Protection Law (PDPL) and other applicable laws in the United Arab Emirates. By using the Website, you consent to the practices described in this Privacy Policy.
1. Who We Are
The data controller responsible for your personal data is: BGS Corner General Trading L.L.C 418, GEWAN, Jewel of The Creek, Porta Saeed, Deira, Dubai, UAE Phone: +971 58 929 7556 Email: info@bgscorner.com Website: https://bgscorner.com If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.
2. Personal Data We Collect
We may collect and process the following categories of personal data:
- Identity Data: First name, last name, and title.
- Contact Data: Billing address, delivery address, email address, and phone number.
- Transaction Data: Details about payments you make and products you purchase from us.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Website.
- Usage Data: Information about how you use the Website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences. We do not collect any Special Categories of Personal Data (such as race, ethnicity, religious beliefs, health data, or biometric data). We do not store your credit or debit card details. All payment transactions are processed by secure third-party payment gateways.
3. How We Collect Your Personal Data
We collect personal data through the following methods:
- Direct Interactions: You provide data when you create an account, place an order, subscribe to our newsletter, contact us by phone, email, or through the Website, or provide feedback.
- Automated Technologies: As you interact with the Website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this data using cookies, server logs, and similar technologies.
- Third Parties: We may receive personal data about you from various third parties, including analytics providers, advertising networks, and payment service providers.
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we use your personal data for the following purposes:
- To process and fulfill your order, including managing payments, fees, and charges.
- To deliver products to your specified address within the United Arab Emirates.
- To manage our relationship with you, including notifying you about changes to our Terms and Conditions or Privacy Policy.
- To administer and protect our business and the Website, including troubleshooting, data analysis, testing, and system maintenance.
- To improve our Website, products, services, marketing, and customer relationships.
- To send you marketing communications where you have opted in or where we have a legitimate interest to do so, subject to your right to opt out at any time. We do not use your personal data for automated decision-making or profiling that produces legal effects concerning you.
5. Legal Basis for Processing
Under the UAE PDPL, we rely on the following legal bases to process your personal data:
- Consent: Where you have given us clear consent to process your data for a specific purpose, such as receiving marketing communications.
- Contractual Necessity: Where processing is necessary for the performance of a contract with you, such as fulfilling your order.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.
6. Disclosure of Your Personal Data
We may share your personal data with the following categories of recipients:
- Service Providers: Third-party companies that provide services to us, including payment processors, delivery and logistics partners, IT and system administration providers, and marketing service providers.
- Professional Advisers: Accountants, auditors, lawyers, and insurers who provide professional services to us.
- Government and Regulatory Authorities: Where we are required to disclose your data by law, regulation, or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred to the acquiring entity. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
7. International Transfers
We are based in the United Arab Emirates and currently serve customers only within the UAE. Your personal data is primarily stored and processed within the UAE. If we expand our operations to serve customers outside the UAE in the future, we will update this Privacy Policy and take appropriate safeguards to ensure that your personal data receives an adequate level of protection in accordance with the PDPL.
8. Data Security
We have implemented appropriate technical and organizational security measures to protect your personal data from accidental loss, unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data transmitted through the Website.
- Secure servers and firewalls.
- Regular security reviews and updates.
- Restricted access to personal data to authorized personnel only. While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
9. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data, and applicable legal requirements. In some circumstances, we may anonymize your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.
10. Your Rights
Under the UAE PDPL, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal data.
- Right to Deletion: You have the right to request that we delete your personal data, subject to certain legal exceptions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
- Right to Object: You have the right to object to the processing of your personal data where we are relying on a legitimate interest.
- Right to Data Portability: You have the right to request that we transfer your personal data to another controller, where technically feasible.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. To exercise any of these rights, please contact us at info@bgscorner.com. We will respond to your request within 30 days. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. You also have the right to lodge a complaint with the UAE Data Office or the relevant supervisory authority if you believe your data protection rights have been violated.
11. Cookies and Similar Technologies Our Website uses cookies and similar tracking technologies to distinguish you from other users, improve your browsing experience, and analyze how the Website is used.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Website may become inaccessible or not function properly. We will obtain your consent before placing non-essential cookies on your device, in accordance with applicable law.
12. Children's Privacy
Our Website is not intended for children under the age of 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us at info@bgscorner.com, and we will take steps to delete such information.
13. Third-Party Links
The Website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated version on this page and update the "Last Updated" date at the top. Where changes are material, we will provide reasonable notice on the Website or by email before the changes take effect. Your continued use of the Website after the effective date constitutes acceptance of the revised Privacy Policy.
15. Contact Us If you have any questions about this Privacy Policy or our data protection practices, please contact us:
BGS Corner General Trading L.L.C 418, GEWAN, Jewel of The Creek, Porta Saeed, Deira, Dubai, UAE Phone: +971 58 929 7556 Email: info@bgscorner.com Website: https://bgscorner.com